INTERESTED STUDENTS :
LAST DATE FOR REGISTRATION 25/8/2014 BEFORE 10:00 am
CTC: --
LAST DATE FOR REGISTRATION 25/8/2014 BEFORE 10:00 am
CTC: --
Education: B.E. (any stream) with MBA (full-time)
Job Location : CHENNAI
Role: Client Relations Executive
Job Responsibilities:
- Service multiple corporate customers in different countries in Telecom space.
- Work closely with operations to increase bandwidth of clients on demand as a gesture to retain Client Patronage.
- Create and maintain rapport with existing Stakeholders through periodic and meaningful Calls to proactively address concerns and bandwidth requirements.
- Provide management with regular client satisfaction and issue management reports.
- Assist customers and answer all queries and provide necessary resolutions on regular basis for Exceptional customer satisfaction.
- Up-sell Enterprise solutions to enhance the revenue from the portfolio.
- As a point of contact to the Customer, focusing on structuring the relationship and introducing our solutions and services.
- Provide regular reports on deliveries and performance on account status.
- Strong Communication and convincing skills.
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