Wednesday, March 4, 2015

Audi, Chennai (Jubliant Motor Works)

  10:47 PM      Edit
INTERESTED STUDENTS :CLICK HERE TO REGISTER
LAST DATE FOR REGISTRATION IS 07/03/2015 BEFORE 09:00 am
CTC: 4 Lacs (Fixed = 3, Variable 1Lac)
Requirements:
  • Designation: Sales trainee
  • Criteria : MBA (MARKETING COMBO)
  • Job Location : Chennai

Roles & Responsibilities.

Meeting Sales Targets
  • Retailing cars manufactured by AUDI
  • Identify potential customers by effective enquiry activity ( tele-in, tele-out; referrals, leads from events, field prospecting etc)
  • Meet & Greet, Customer Evaluation; product presentation; Query handling & closing transaction
  • Participating in Test Driving activity
  • Achievement of Sales Input Ratio
  • Achieve a minimum target of field sales
  •  

Meeting Ancillary Targets
  • Achieve an ancillary income proportionate to the car sales.
  • Focus on in-house insurance & Finance target achievement.
  • Ensure on time receipt of payments from customers


Customer Service Deliverables
  • Not more than 5% customer complaints in relation to sales made to be escalated to the sales manager.
  • Ensure Customer handling as per Audi Sales Process
  • Ensure compliance to Balance Score Card deliverables related to customer Satisfaction
  • Ensure positive scores in mystery shopping
  • Customer Management by maintaining appropriate trackers and ensuring


Meeting Training & Development Parameters
  • Attend WBT / AUDI certified online trainings and get certified.
  • Attend face-to-face trainings and get certified as & when nominated by Department Head & HR.

 MEASURES ( REPORT )
  • Actual Sales vs. Targets
  • Maintaining Audi Standards
  • Customer Service Satisfaction results.
  • Mystery Shopping results with Sales
  • Customer complaints
  • Axela & sales force –on time update Module compliance
  • Sales Input Ratio
  • Training record 
ADDITIONAL RESPONSIBILITIES AND DUTIES :

  • Ensure compliance with all directives, rules and regulations imposed by the law, government agencies, the manufacturer and the dealership relating to customer advice.
  • Any other assignment as and when assigned by the management 

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